At Sienna Retreats, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information such as your name, email address, phone number, and payment details when you make a booking, request information, or subscribe to our services. We also gather non-personal data, including browser type, device information, and website usage statistics, to help us improve our services.

How We Use Your Information

We use your personal information to:

  • Process bookings and manage reservations

  • Provide customer support and respond to inquiries

  • Send updates, offers, and promotional materials

  • Enhance your experience with personalized recommendations

  • Maintain and improve our website and services

Data Sharing and Disclosure

We do not sell, trade, or rent users’ personal identification information to others. We may share limited information with trusted service providers who assist in operating our website or conducting our business, provided they agree to keep this information confidential.

International Operations

As Sienna Retreats operates worldwide, your information may be processed in countries outside your residence. We ensure that any such transfer complies with applicable data protection laws to maintain the security of your information.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Security of Your Information

We implement appropriate data collection, storage, and processing practices as well as security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Your Rights and Choices

You may review, update, or request deletion of your personal information by contacting us at [email protected]. You may also choose to opt out of receiving promotional communications by following the unsubscribe link in our emails or by contacting us directly.

Cookies

Our website may use cookies to enhance user experience and improve site functionality. Cookies help us understand user preferences and provide a more personalized experience. You may choose to set your browser to refuse cookies, but some parts of the website may not function properly.

Opt-Out Instructions

If you wish to stop receiving marketing or promotional communications from us, you can opt out at any time by clicking the “unsubscribe” link in any of our emails or by emailing us directly at [email protected] with the subject line “Opt-Out Request.” We will promptly process your request.

Updates to This Policy

Sienna Retreats reserves the right to update this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage users to check this page periodically to stay informed about how we are protecting the personal information we collect.

Contact Us

If you have any questions about this Privacy Policy or your dealings with our website, please contact us at:
Email: [email protected]